Capital One reviews

3.6

59% would recommend to a friend

(18,947 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,947 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Apr 13, 2017
Recommend
CEO approval
Business Outlook

Pros

They have a ping pong table. It's also not a hard job at all. The snacks are nice. Trying to hit the 20 word count

Cons

Under paid. Physical harassment. No HR. No real engineering or tech culture. Your not actually guaranteed any office space. Promotions aren't based on performance. I've seen them promise people raises to keep them from taking another job, and upon turning down the job they take the raise back. The cons go on and on forever. Saw managers refer to their employees as replaceable and expendable. Some of my coworkers would cry at night because they were so demoralized from being treated poorly

3.0
Mar 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Very fun company to work in. The have lots of free lunches but those have started to become less frequent. The environment is very casual.

Cons

Management likes to questionable individuals. The quality standards they rate you on are frequently unfair and change without notice. Can be very hard to keep a high employee score which affects your pay raise and bonus.

3.0
Dec 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Plenty of capital resources. Lateral mobility. Upscale office designs. Flexible office schedules. Solid benefits. Offices in several locations. You shouldn't have to worry if your paycheck will keep coming.

Cons

Very difficult to get ahead. Antiquated year end review process is designed to contain costs, not reward and retain performance and talent. Good people forced into lower bracket performance bands so target distributions are met. Way too much focus on perceptions. Not enough focus on real business value. Very competitive environment results in people willing to submarine others for their own ambitions. Self imposed schedule pressure creates stress and diminishes quality. Organizational infighting. Way too much energy spent on recruiting instead of retention and training. Poor IT support often gets in the way of productivity. Too often, "more people" is the answer. When really, fewer, but better people would lead to superior results. Numerous facilities and space management issues. You will likely move your desk at least once a year.

Viewing 442 - 444 of 18,947 Reviews

Glassdoor has 21,332 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.