Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Capital One?

59% of Capital One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital One 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1160) , Senior Software Engineer (549) , Business Analyst (443) , Customer Service Representative (358) , Senior Business Analyst (339) , Branch Ambassador (328) , Product Manager (276) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (195) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2011 reviews)); "Great culture and learning enviornment with some of the best managers I have worked with." ((in 1616 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1439 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1223 reviews)); "The salary was good and decent." ((in 361 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 746 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 572 reviews)); "the performance management is terrible; there is a forced curve which fosters a cut" ((in 540 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 275 reviews)); "Frequent Layoff and Reorganization." ((in 206 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

What are the top reviewed Capital One locations?

Ciudad de México , Villahermosa , Pachuca , Quintana Roo

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Capital One

Capital One reviews

3.6

59% would recommend to a friend

(18,947 total reviews)

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.7

Work/Life balance

3.4

Career opportunities

3.3

Culture & values

3.0

Senior management

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,947 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

1.0

Feb 6, 2018

Don’t bother

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-benefits (which you could find at other places anyway)

Cons

-Power hungry female managers -Call volume insanely high (constant back to back) -Poor training methods -Impossible stats to achieve -Racist employees and managers -Backstabbing and very toxic environment -Not a professional environment, they hire too many inexperienced people along with people who are only trying to fraud the company -It’s a huge empty building with limited parking the space is wasted they spent all that money on a new fancy useless building but couldn’t pay for heating (the place is always freezing) -Uneasy atmosphere (people are very rude) -No diversity in management (white female managers rule the place) -Pays extremely low for a bank

3.0

Sep 22, 2017

Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This company is focused on the future. Very tech-savvy, and doing so much more than credit cards. Excellent work-life balance and a CEO that is a founder and has a ton of passion for the business.

Cons

Employment is treated like a 24/7 competition. You're competing with every coworker every day to earn the right to keep your job, and maybe get promoted. Performance management takes up considerable time and causes considerable anxiety. You're considered an athlete competing to stay on the team. This idea is taken to extremes, causing a highly passive-aggressive environment. If you're "in", you're set. If you're not, it's an uphill battle to ever get the chance to break in. Too much time wasted on doing things "beyond your job", selling the idea that "being great at your job isn't enough". Nobody is in charge and everybody has a say. This is great in theory, but when it's time to make a decision, nobody is clearly empowered to make the call so compromise is key. As a result, moving forward means watering down projects to make lots of people feel ok about agreeing to move forward. Decision by committee takes the bite out of innovative efforts.

2.0

Jul 26, 2017

Chaotic and Hostile Technology Culture / Lacking in Direction / Individualistic Mentality

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- If you're an intern or TDP employee, you're pampered with goodies - Near the metro

Cons

- Too many to list. Just stay away unless you're an intern or TDP employee. Don't let the recruiters fool you. - The above is HIGHLY team dependent so choose wisely.

Viewing 439 - 441 of 18,947 Reviews

Jobs at Capital One

Recruiting Coordinator, Associate

Support Engineer, Associate

México

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Support Engineer, Associate

Ciudad de México

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Senior Director, Product Management

Ciudad de México

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