Capital One reviews

3.6

59% would recommend to a friend

(18,953 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,953 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I wanted to share some professional insights regarding my experience with the company to help provide a clearer perspective on the internal culture and opportunities. One of the major highlights is the quality of the campuses across the U.S.; they are incredible and often offer a much more professional environment than many community colleges. Regarding the work itself, your experience can vary significantly depending on the department you join. During my tenure, I had the opportunity to work in three different areas: Refinance, Retail, and Sales. If you are lucky enough to be in Sales, I believe you will enjoy the role immensely. While Retail can be hit or miss depending on the specific location or team, I found the Refinance department to be both a great and rewarding environment to work in.

Cons

While the framework has its merits, there are significant concerns regarding its consistency. Depending on the specific management style applied, reaching performance goals can either be a straightforward process or an environment where every minor action is over-scrutinized, potentially leading to negative outcomes for the employee.

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Glassdoor has 21,338 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.