Capital One reviews

3.6

59% would recommend to a friend

(18,964 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Apr 21, 2022
Recommend
CEO approval
Business Outlook

Pros

They had some of the best training on understanding a car dealer.

Cons

They will keep piling responsibilities on your plate without compensation saying it will help you to get promoted. If you ask to be compensated like I did. You'll be told to sit down and be grateful to even have a job. They micromanage you to death. Logging visits. Big brother is always watching. They have access to everything you do on your phones. They have created an echo chamber of yes men at mgmt level. Their RSMs have zero say so no one is fighting for the field managers. If you have any negarive feedback about new things or products you are deemed negative and a cancer even though your feedback is valid. Everything is run by an analytics team who have zero experience in the auto industry. They are an auto finance lender that wants to be a tech company who threw together an incomplete product during covid because they took too long to come up with something new by then. They have gotten away from their relationships. A few of the upper mgmt in Auto Finance are racist (and sexist) and you can tell by who got top promotions and comments they've made over the long term I was there. They held bonuses and vacation time that was due to me when I left.

1.0
Apr 6, 2022

Awful internal mobility

Recommend
CEO approval
Business Outlook

Pros

Can’t think of any right now

Cons

Unbelievably difficult to move internally. Pay discrepancy is ridiculous. They talk about diversity but women of color especially are at the bigggest disadvantage here. They’re not set up for success.

1.0
Mar 21, 2022

Toxic Culture filled with Gas Lighting and Micromanagement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company gives back to the community in a BIG WAY! Company does the right thing for its customers.

Cons

Leaders care more about how they look and show up than about employees and doing the right thing. Gas Lighting, lying, backstabbing, and self promotion are prominent across technology.

Viewing 523 - 525 of 18,964 Reviews

Glassdoor has 21,350 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.