Capital One reviews

3.6

59% would recommend to a friend

(18,966 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Sep 28, 2020

W/L balance dropped post-COVID

Recommend
CEO approval
Business Outlook

Pros

I worked at Capital One for a number of years and loved my experience while I was there. If you worked hard and was motivated you could get promoted (or at least get a 5+% salary adjustment in non-promotion years). Bonuses were generous compared to other companies in the region. I went to the gym every day, took advantage of personal training and free career coaching, would often frequent the #freefood slack channel rooms to score free lunches, etc. It was a great experience aside from the standard petty office politics.

Cons

The culture has gone down the drain post-COVID, especially with regards to work life balance, based on what my partner (still at Capital One) says. I asked my partner to take one day off of work to come with me to close on a house and he refused because taking a non-Friday off would be a red flag in his group. I then asked if he could take the Friday off to help move and he said that might also be a red flag. He also made it clear that based on the way his team functions, he's not planning to take more than 1 week of paternity leave next year because he doesn't want his team to use that against him in perf. I'm going to be honest, I don't even recognize this company anymore.

1.0
Aug 20, 2020

Toxic unhealthy discrimination and politics.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only 1 point goes towards all the good technologies to add to my resume. Design needs improvement.

Cons

Politics, Gossiping, Favoritism, Buzzwords overuse.

2.0
Jul 23, 2020

Some Good, Some Bad

Recommend
CEO approval
Business Outlook

Pros

Some smart associates; good work/life balance; nice office buildings

Cons

The performance management system sucks; they play favorites; age discrimination; company is mostly run by white males

Viewing 535 - 537 of 18,966 Reviews

Glassdoor has 21,352 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.