Capital One reviews

3.6

59% would recommend to a friend

(18,966 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jun 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Great respect for work/life balance. Managers, at least seem, to care about the happiness of their reports and definitely want to try and make sure you're doing work that you enjoy. Company implemented "Invest in Yourself Days" where we were allowed to essentially do whatever in order to focus on ourselves. Some people literally used the day to meditate or have a good work out. Others used it to learn something new that they wouldn't usually get to use in their typical day-to-day. Definitely a place where you can come and retire. Competitive pay and job security as long as you do your job of course. Extremely smart people work here and you can learn a lot from the people around you.

Cons

Like any corporate company, the politics game is heavy here. If you want a promotion you have to practice "influence" instead of just showing strong competency and results. The loudest and most vocal person is generally the one driving the discussion which I think leads to other team members from not wanting to participate or even caring to.

3.0
Apr 3, 2021

Capital One Canada is a sinking ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great culture and good work life balance - Good tech stack

Cons

- Compensation (salary, bonus, annual raise) is way below market for software engineering - Lots of lip service and "swag" but they don't put the money where their mouth is - If you're a software engineer, you will spend a big chunk of your time dealing with vulnerabilities remediation, adopting/onboarding to enterprise in-house tools/monitoring, and much less time engineering actual products - Title inflation, recent grad one year out of school can be promoted to "Senior" Software Engineer. This is an insult to actual senior engineers. - Terrible performance management process - Promotion process is muddy and the goal post shifts every year - Canada business has been on a downhill trend for years (lost two partnerships, lack of competitive branded products, can't retain customers that graduate from the secured cards) - Company townhalls turned into personal story time from senior leadership and less about the business.

1.0
Jan 5, 2021

Avoid

Recommend
CEO approval
Business Outlook

Pros

Some people get nice offices.

Cons

No growth, agency style churn and burn recruitment with politics.

Viewing 532 - 534 of 18,966 Reviews

Glassdoor has 21,352 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.