Capital One reviews

3.6

59% would recommend to a friend

(18,966 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Nov 12, 2021

Poorly Managed

Recommend
CEO approval
Business Outlook

Pros

A lot of interesting technologies to work with and some solid engineers

Cons

Incredibly poorly managed. Went through a new boss a month as people constantly left. Really low moral. Very political culture. Management doesn't listen to engineering

1.0
Aug 9, 2021

Be very cautious

Recommend
CEO approval
Business Outlook

Pros

Great benefits and sometimes great people. PTO is not bad either. Pay was ok it starts off at fifteen thirty five per hour, I believe.

Cons

They always roll out new products that are incomplete causing tons of issues with customers. They take away products without proper replacements. Multiple managers have been fired for very bad things from Sexual Harassment to fraud and money laundering. Company expects perfection from employees but employees aren't given the right tools. The HR department is a confused mess. It may take them multiple years to fully train you but they will still hold you accountable or they will put very little effort into training you but will expect perfection. Higher ups constantly changing rules without worrying about the impact on employees. They will hold you to accomplish ridiculous goals without incentives. Very little opportunity to move up. You either have to stay on at the same position for years and hope a position opens up or move to another department. Work environment is very much about who you know, so get ready to kiss some A for a promotion.

1.0
Jul 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Smart co-workers Work life balance Stable job security

Cons

Playing politics is the only way you'll get promoted. Company doesn't seem to know what direction it wants to go. Management only rewards the loudest people in the room Stack Ranking is a terrible way to performance management. A lot of needless bureaucracy and processes

Viewing 529 - 531 of 18,966 Reviews

Glassdoor has 21,352 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.