Avoid this place if you want to keep your sanity
Pros
Great benefits, clean office and work environment, modern look building
Cons
An extremely toxic work environment. Management are unhappy but still put a smile and pretend this organization is the best place to work. Management are incompetent, yet they have expectations for deliverables and expect you to outerperform so they can suck dry the life out of you. The more you show you are smart, the more work you have to do to continue proving yourself to others... even a that stage and you won't even get a promotion because there are zero advancement opportunities. This place is not what it portrays itself to be, leaders back each others up and they always start with initiatives that never finishes or sustainable. Head office does not care about the call centres and people in Toronto believe that they understand operations and always do things in their best interest.