Capital One reviews

3.6

59% would recommend to a friend

(18,981 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,981 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Feb 18, 2026

PIP Factory

Recommend
CEO approval
Business Outlook

Pros

They pay really well for a bank.

Cons

Performance management is terrible. It's easy to get a PIP.

1.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

- If you enjoy frequent reorgs, unclear and constantly shifting priorities, this may be the place for you

Cons

- High turnover created constant instability - Morale was generally low across departments - Leadership lacked transparency in decision-making - Frequent strategic pivots with little explanation - Feedback was inconsistent and often reactive - Too many approval layers for simple decisions - Poor documentation and knowledge transfer

2.0
Feb 18, 2026

Toxic Environment

Recommend
CEO approval
Business Outlook

Pros

Excellent infrastructure, benefits and base salary

Cons

Managers lack leadership skills, Competitive environment, tons of Indians

Viewing 559 - 561 of 18,981 Reviews

Glassdoor has 21,368 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.