Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Capital One?

59% of Capital One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital One 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1149) , Senior Software Engineer (546) , Business Analyst (441) , Customer Service Representative (358) , Senior Business Analyst (338) , Branch Ambassador (327) , Product Manager (274) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 1980 reviews)); "Great culture and learning enviornment with some of the best managers I have worked with." ((in 1619 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1401 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1269 reviews)); "The salary was good and decent." ((in 360 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 738 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 561 reviews)); "Brutal performance management" ((in 526 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 271 reviews)); "Frequent Layoff and Reorganization." ((in 199 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

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Capital One

Capital One reviews

3.6

59% would recommend to a friend

(18,890 total reviews)

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.7

Work/Life balance

3.4

Career opportunities

3.3

Culture & values

3.0

Senior management

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,890 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

1.0

Nov 18, 2023

Terrible, delusional leadership

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Pay and benefits were competitive

Cons

“Strategy” consists of 4 days of the CEO talking AT you about, no lie, how the discovery of electricity led to the invention of computers. Amazing insight from a bank that wants to think of itself as a tech company. Onboarding new hires is one size fits all. Stacked ranking performance reviews reward managers who can BS, and ICs who gate keep knowledge and pretend they work alone/the team doesn’t exist. 15% of workforce was mandated to be placed in Below Strong ranking and automatically put on performance improvement plans. This is a ploy used by leadership to fire massive amounts of employees without calling it a lay off. Teams were reorganized 3 times in less than a year of service. Remote employees treated poorly, preferential treatment given to those who commute to the office. Haphazard plan and no transparency for requiring RTO.

1.0

Nov 18, 2023

Not the Capital One everyone once knew

Senior manager

Recommend

CEO approval

Business Outlook

Pros

First and foremost, for those reading these reviews, be assured that any positive reviews of Capital One in the past 18 months are completely false and written by HR to inflate the perception. Joined C1 in 2002. Moved around to a few departments at times, which is one of the positives of working here. Decent pay for LCOL cities. Extensive educational resources for development.

Cons

Toxic culture. Toxic leadership. Re-org reasons are hidden to avoid associate turnover and then they do multiple layoffs to get rid of associates to keep numbers down. Favoritism leading to some associate promos that are unexplainable. Can’t get anything done due to red tape and demoralization of the entire associate population. The really great, servant leaders that Capital One was made up of and thrived with, have all left. Confirm yourself via LinkedIn.

1.0

Sep 12, 2023

Too good to be true and it is - Stay away from it

Senior administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Great benefits, lots of perks, lots of swag and random gifts, lots of team events and a very easy and brainless job. All you have to do is schedule meetings, color code the living life out of that calendar, otherwise you are not competent in C1’s eyes.

Cons

Working there with all the back stabbing people will have you doubting your intelligence and asking yourself if you are ever capable to getting anything done right because the gaslighting is real. They will tell you are doing great, not provide feedback and then in review time you will be blown away by all the lies the will make up to justify your low rating. Yes they do stack ranking and if you are not good at being fake, stabbing people in the back and being the “hey look at me I am so great” to leadership then you will not last long.

Viewing 91 - 93 of 18,890 Reviews

Jobs at Capital One

Senior Director, Product Management

Ciudad de México

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Principal Associate, Workforce Planning & Ops.

Recruiting Coordinator, Associate

Ciudad de México

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Sr Manager, Risk Management

Ciudad de México

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