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      Capital One

      Engaged Employer

      Capital One Process Manager reviews

      3.3

      24% would recommend to a friend

      (129 total reviews)
      avatar

      Richard D. Fairbank

      54% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Manager, Process employees have rated Capital One with 3.3 out of 5 stars, based on 129 company reviews on Glassdoor. This indicates that most Manager, Process professionals have a good working experience there. Capital One is rated in line with the average (within 1 standard deviation) by Manager, Process professionals compared to other employers within the Finanzas industry (3.7 stars).

      Reviews by job title

      129 reviews
      2.0
      Oct 12, 2017

      Bikes and slides don't fix outdated EOY rating system and low pay

      Process manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's easy to make friends and great if you considered to be a part of the "in-crowd". If you like happy hours multiple times a week and spending a ton of time with your coworkers outside of work just to get ahead and be recognized for your contributions, then you'll love it here.

      Cons

      Fraternity/sorority-like culture. If you're not a young, good-looking, single, white socialite, then good luck making a successful long-term career. And forget up-ward progression. EOY calibrations are a joke.

      5.0
      Aug 11, 2017

      Great Culture/Excellent Benefits

      Process manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have worked with Capital One for many years now, started out as a associate on the phones and worked my way up to management. They really do have a great culture, management tries to make it fun and the benefits are great. 12 weeks PAID maternity leave, there is paternity leave that can be split up as you want, insurance is good, 3 weeks vacation starting out and you earn more the longer you stay.

      Cons

      As with every job you have politics, it is all about who you know. If you work for this company make sure you network and DO NOT burn bridges. The Home Loans side has org changes often and have had reduced headcount and increased headcount countless times. The Auto side is a much more stable side of the business. Pay for the tenured associates is on the low end, so for anyone coming in new they typically make more starting out than someone who has been in the role for example 2-3 years.

      5.0
      Mar 23, 2017

      Truly a great company inside and out

      Process manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company culture Really care about their employees and customers Great benefits A lot of room for advancement, several career paths Tuition Reimbursment

      Cons

      Don't pick the right people managers all the time. Go off of performance instead of ability to actually manage others.

      Viewing 106 - 108 of 129 Reviews
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      Capital One reviewsCapital One Manager, Process reviews

      Glassdoor has 21,362 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.