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      Capital One

      Engaged Employer

      Capital One Process Manager reviews

      3.3

      24% would recommend to a friend

      (129 total reviews)
      avatar

      Richard D. Fairbank

      54% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Manager, Process employees have rated Capital One with 3.3 out of 5 stars, based on 129 company reviews on Glassdoor. This indicates that most Manager, Process professionals have a good working experience there. Capital One is rated in line with the average (within 1 standard deviation) by Manager, Process professionals compared to other employers within the Finanzas industry (3.7 stars).

      Reviews by job title

      129 reviews
      3.0
      Apr 13, 2016

      Getting there

      Process manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      strategically focused, good culture and a stellar mission

      Cons

      aged performance management process that needs to catch up to the times;

      3.0
      Apr 12, 2016

      Work/Life Great, Management Not So Much

      Process manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Company overall is great. The Plano site does quite a bit to show appreciation to their employees from twice yearly activities for Associates (contractors not invited) to once yearly meetings with the CEO. On-site cafe's.

      Cons

      Favoritism within Management. Employee relations not helpful. No true advocates for employees who bring up concerns. Lack of appreciation within teams outside of Customer Service. They treat contractors like they are less than, even though they do the work of an Associate. Tenure means nothing.

      5.0
      Dec 7, 2015

      process manager

      Process manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work/life balance is amazing. Teamwork is a must- everyone helps everyone achieve their career and business goals.

      Cons

      Compensation benefits could be better.

      Viewing 115 - 117 of 129 Reviews
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      Glassdoor has 21,358 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.