Capital One reviews

3.6

59% would recommend to a friend

(18,891 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,891 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Sep 9, 2025

Steer Clear

Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are generally pretty good for the area. Tech stack is relatively modern. You'll get some relevant hands on experience here.

Cons

Everyone here has mostly mentioned it already but the PIP culture is pretty bad. 10-15% of the workforce is fired every 6 months. This leads to the exact kind of work environment you would expect. Your ability to play politics matters more than anything. If you aren't able or willing to play the game you will be managed out. Most of leadership and a good majority of the engineering staff are all Indian nationals. If you do not belong to this group you will have a more difficult time fitting in and succeeding come performance management time. Things like taking off for medical emergencies or using parental leave will affect your rating and increase the likelihood of you getting pipped as you are in constant competition with your peers no matter what. All in all I would stay away from Cap One unless you really can't find any other work or just want to work for a year then grab a severance package.

2.0
Aug 12, 2025
Recommend
CEO approval
Business Outlook

Pros

They try to keep the pay competitive!

Cons

- Hire to Fire culture through a meaningless bi-annual performance management with unclear expectations. No matter how your performance has been, they always have to manage 10-20% of the associated out in each cycle. This is a company-wide mandate. - Toxic environment, too much politics, to push yourself to the frontline and kick all the partners out since before you know it, the next performance management cycle is coming up and whoever complains more about the others will clear themselves off from negative impact of others complains. So interesting how/why this works, but it does. - Favoritism, proximity biases all around, no inclusion, bad managers - Specifically for PMs: this company is a tech-dominated company. Product Managers are the least valued people. Tech puts together the product strategy, prioritizes the work, creates roadmaps, talks to the customers, etc. and Product is there to create slides, visualize the roadmaps, set the meetings, manage the jira, write the meetings minutes. Product strategy has no value when it comes to PMs performance management. You need to keep others happy (=act as their assistant and do part of their jobs) to survive or even get promoted.

4.0
Jun 13, 2025
Recommend
CEO approval
Business Outlook

Pros

- Great Base, Bonus and Stocks for a very competitive total comp - Great work life balance with Hybrid work schedule, general flexibility and generous PTO - Generally impactful work depending on the team which can lead to good career growth

Cons

- Awful performance management system. Twice a year calibration against peers, Apples to oranges comparison, with a mandatory forced distribution twice a year. So meeting expectations or even exceeding them in some cases can lead to poor ratings. Your manager owns your rating and therefore your life. Makes being a people leader here absolutely unbearable, and being an IC even harder. The process is extremely subjective and highly political. Playing politics and being a favorite of the leadership team is the only way to really survive long term. - Extremely political place with a lot of toxic leaders and aggressive personalities across the board. Very cutthroat place. - Culture of fear increasing by the day. - Internal mobility is difficult. Manager gets notified when an associate applies to a new role. - Cannot move internally at all if rating is "Below Strong"

Viewing 121 - 123 of 18,891 Reviews

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