Capital One reviews

3.6

59% would recommend to a friend

(18,891 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,891 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Jan 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits and pay, Ability to climb your way up, Work with some talented people, nice campuses and well maintained facilities. If you’re lucky, you’ll land in a non-toxic environment where you will enjoy your job, Ability to make your work into whatever you want it to be as long as it can be monetized

Cons

Toxic and death of the culture, High expectations, Cut-throat/Political environment, Unethical performance management and handling of associate conflicts, Constant turnover and reports, constant HR incidents, Favoritism, You will have to listen to the CEO fake-cry every year at his all hands which takes multiple days. The culture of the design team completely shifted from human-focused to performance-focused when the contract for the members of Adaptive Path left and Amazon executives came on board.

1.0
Sep 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Exciting projects to work on

Cons

Capital One has one of the worst work environments I’ve ever experienced. There is zero work-life balance, with constant demands to work weekends and handle multiple projects at once. Being overloaded with 10 tickets per sprint, without any help from teammates, is the norm here. The so-called "teamwork" is non-existent, and you’re left to fend for yourself in a toxic, cutthroat atmosphere. The leadership, especially under Indian managers, is outright abusive. They have no regard for employee well-being, only caring about squeezing as much work as possible out of you. No matter how many times employees express burnout and distrust in leadership, nothing changes. The empty promises of “improvement” are laughable, and the only pathetic gesture we get is a free lunch. To make matters worse, they push this ridiculous obsession with getting face time with upper management, making things even more stressful for those in remote or smaller offices

1.0
Dec 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits and pay, resource groups, buildings are very modern.

Cons

They want you to take on an unhealthy amount of work to demonstrate your value, do not believe in work life balance, force rank you against your peers with no consideration for the differences in workload and complexity, and have recently adopted a punitive style of management and performance where the littlest thing can be used to hold you back, reduce your bonus, and push you out. I worked 60 hours a week, was always done with work and deadlines on time, always willing to help out others and my team, mentored people, drove culture, and forge new territory in my project areas, earned patents, drove change and was still deemed as someone they thought was barely on par. The bar is entirely unreasonable now, and the exodus of the best people has been going on for year. Avoid at all costs, your mental health is worth far more than what they pay you.

Viewing 124 - 126 of 18,891 Reviews

Glassdoor has 21,269 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.