Capital One Manager, Process Management reviews

3.2

20% would recommend to a friend

(141 total reviews)
avatar

Richard D. Fairbank

44% approve of CEO

34% positive business outlook

Manager, Process Management employees have rated Capital One with 3.2 out of 5 stars, based on 141 company reviews on Glassdoor. This indicates that most Manager, Process Management professionals have a good working experience there. Capital One is rated in line with the average (within 1 standard deviation) by Manager, Process Management professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

141 reviews
4.0
May 23, 2013

Capital One Home Loans

Recommend
CEO approval
Business Outlook

Pros

Some managers appreciates employees and recognizes good work. Nice campus and benefits.

Cons

Some areas are political and advancement is difficult. Some managers are non aggressive, and sometimes fail to execute on projects & some managers are too demanding. Lots of executive layering and often layoff at that level are frequent. Lots of long hours and as a salaried person it doesn't balance out. Some areas are in need of stronger more knowledgeable management. Lots of meetings and little time to complete work task. Not all areas have a lot of on the job formal training. Most training is sitting side by side with other associates and this is not the best most efficient way of learning new material.

4.0
Sep 8, 2012

A multitude of Opportunities

Recommend
CEO approval
Business Outlook

Pros

Very employee centered,Constant emphasis on the customer experience and Beautiful site locations

Cons

Unable to locate any salary range information and not all sites can work from home.

4.0
Jan 5, 2011
Recommend
CEO approval
Business Outlook

Pros

1) Very employee friendly 2) Flexible on work-life balance 3) Good, knowledgable people to work with 4) Lots of opportunity for improvement

Cons

1) Behind the times in project management (utilizing Agile style, rather then DMAIC, DFSS, Lean, etc) 2) Lack of communication, which causes disconnects and risk within and cross project 3) Resists change, does not want to consider other types of methodologies

Viewing 136 - 138 of 141 Reviews

Glassdoor has 21,352 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.