Capital One reviews

3.6

59% would recommend to a friend

(18,891 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,891 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jan 15, 2024
Recommend
CEO approval
Business Outlook

Pros

They value work/life balance a lot. Expect to work no more than 40 hours a week unless you have a really unfortunate manager or you yourself really want to. Also expect to be able to fully take advantage of all of their awesome benefits. If you want to take a class, or have a baby, they will pay for it without a second thought. If you have COVID, don’t feel embarrassed about taking that unlimited sick leave to get better. Also, the pay is pretty good for the DC area with decent opportunities for growth (especially if you get hired in Card).

Cons

They say they are doing remote in various positions, but I’ve heard horror stories from more than a few people. Getting hired remote, but it’s not written in their contract, so they get mandated to visit the office anyways. Or people who have guarantees from managers but HR doesn’t agree years later. Also, they are trying to say they aren’t doing layoffs, when in reality they are doing everything but to copy Silicon Valley for the shareholders. There have been mass layoffs of anyone who got below a certain threshold of reviews as “fired for the employees poor performance”. I think the remote debacles are on a similar note as well.

2.0
Aug 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are great, so are the severance packages, which is great when you get managed out for 'performance' so they can hit their 10% forced attrition goal (back door layoffs)

Cons

Their move to being a 'Tech Company' may be great for all the folks they poach from Google and Meta, but they seemed to have forgotten that they need people to run their operations...well, at least until they can automate practically everything. Then their journey to the dark side will be complete. Also, hunger games style performance reviews. Did everything asked of you? To bad, your manager wasn't any good at arguing for your rating or you weren't some sr leader's pet, you're gonna be fodder for their 'Below Strong' bucket...

1.0
Aug 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits and nothing else

Cons

Management is about favoritism. Lot of the folks have been there for many years and it's like high school. New employees have a hard time fitting in. In the recent layoff, they fired people in maternity leave and people who have been associates for 15, 20 years. No employee loyalty. You are better off getting a job elsewhere. Don't believe their lies

Viewing 148 - 150 of 18,891 Reviews

Glassdoor has 21,269 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.