Capital One reviews

3.6

59% would recommend to a friend

(18,891 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,891 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
2.0
May 23, 2024

YMMV

Recommend
CEO approval
Business Outlook

Pros

* health insurance * fertility benefits * salary is above-average compared to most industries * The work can be interesting when considering the technical scale and exposure

Cons

* performance management at Cap 1 sucks. management never prepared in advance, overpromises and you're stuck footing their bill. your career in this company really depends on how well your manager represents you. * YMMV it's very much dependent on your team, others have said they enjoy their job * Compensation isn't commensurate for level of work put in. The incentive structure just doesn't work for inhouse knowledge to stay within the company. * The company has recently been hiring ex-Amazon employees at C-suite, whose employee all-hands meetings in the past has berated his predecessors, lowering morale. * Hybrid mandate was completely botched. * TREx - 2-4 times a year you will lose a week + 1 weekend night to artificial outings that enterprise will cause to verify your apps failover from one region to another. why this can't be done during business hours is beyond me but staying up on friday nights from 11-3 AM for a fake production incident isn't right. * Enterprise teams are off point. There was a solid 6 weeks of Jenkins team having slowdowns, awful documentation of OnePipeline that doesn't provide the support it needs to engineers, Cyber throwing tantrums to quarantine engineering resources blocking production deployments for 600 hundred engineering teams. Some of this has to do with performance incentivizing bringing new platform teams to life for "impact" so a lot of these were rushed but owning these platforms often doesn't produce internal support level needed.

3.0
Jan 31, 2024
Recommend
CEO approval
Business Outlook

Pros

- Benefits are second to none in the area - Compensation is Good - The People are talented - Products are interesting and engaging and organized to work on - Always room to move to areas you are more interested in - Great potential to create a network

Cons

- Direct Management quality has high amounts of variance and turnover - Your manager and skip have more impact on your compensation and perception of you than your actual work does - Middle and Upper Management has no idea what happens day to day for much of the company, and is slowly squeezing its limited resources - Promotions and compensation often feels arbitrary - General direction of company is not focused on its people, but reusing tools and using as few resources as possible, makes promotions and getting adequate staffing impossible

1.0
Jan 23, 2024

Flooded with HR review politics

Recommend
CEO approval
Business Outlook

Pros

Cool work and awesome people

Cons

Tuning into corporate hell and performance management floods your work. People are constantly worried about layoffs.

Viewing 145 - 147 of 18,891 Reviews

Glassdoor has 21,269 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.