Capital One reviews

3.6

59% would recommend to a friend

(18,900 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,900 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Dec 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Fancy buildings and work environment hide the true culture of this place. It’s nice to have a great cafeteria, snack room, game rooms, free gadgets, and a corporate card that seems unlimited.

Cons

I left a Big 4 consulting company to go to Capital One and was severely disappointed. The culture here is rotten but they throw the superficial perks to entice talent.

1.0
Mar 21, 2019
Recommend
CEO approval
Business Outlook

Pros

+ You can find free food on campus if you look + You can wear whatever you want + Benefits are pretty good

Cons

+ Company doesn't understand agile or how to utilize it. This will leave you frustrated and could potentially jade you. + Company will underpay you for your work - your work isn't valued or paid for by anyone with real power + If you're good at your job, you will be overloaded and not compensated (see above) + Depending on LOB, you could have a good role or you could hate your job. + Job description and expectations are not aligned - you will be frustrated. + This is a bank - this is not a tech company. Expect to be treated as a peon who must say yes or be outcast by those who do your performance.

1.0
Feb 6, 2019

Toxic Culture - Avoid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Solid Pay & Perks. Code program is great.

Cons

A very ugly culture. Managers here are abusive. HR does nothing but cover it up or tell you nothing is wrong to maintain the exterior of a model company. Toxic backbiting culture. Poor management/leadership. I do not recommend. Worst company I have worked for. They have the right idea in terms of what kind of culture they should create but they don't deliver. The turnover rates and passive-aggressive behavior leave much to be desired. Little chance to move up.

Viewing 181 - 183 of 18,900 Reviews

Glassdoor has 21,280 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.