Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Capital One?

59% of Capital One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital One 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1162) , Senior Software Engineer (550) , Business Analyst (444) , Customer Service Representative (358) , Senior Business Analyst (339) , Branch Ambassador (329) , Product Manager (277) , Associate Software Engineer (264) , Manager (257) , Senior Manager (248) , Director (219) , Project Manager (203) , Senior Associate (196) , Senior Data Analyst (191) , Business Manager (187)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2006 reviews)); "The culture is great and processes are set up to allow entrepreneurial thought at any level." ((in 1642 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1407 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1256 reviews)); "The salary was good and decent." ((in 368 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 759 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 568 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 276 reviews)); "So many layoffs and reorgs in US Card that leaders down through associates are leaving rapidly." ((in 199 reviews)); "Middle to upper management of auto finance division is poor." ((in 131 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

What are the top reviewed Capital One locations?

Ciudad de México , Villahermosa , Pachuca , Quintana Roo

Capital One reviews

3.6

59% would recommend to a friend

(18,984 total reviews)

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews

3.0

Oct 28, 2012

Good place to start your career

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There is a very diverse culture, and you can find some truly amazing talented people. The benefits are great, and there are always events going on monthly.It is a great place for students and recent graduated getting their first start (like myself) When work is over it's over; there is no need to bring the job home.

Cons

WIth so many employees there is a lot of competition for promotions and opportunities. Although there are some amazing people, honestly it is hard to tell who to trust.

4.0

Oct 28, 2012