Capital One reviews

3.6

59% would recommend to a friend

(18,997 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,997 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Jul 28, 2013
Recommend
CEO approval
Business Outlook

Pros

- Campus in Plano is very nice - Pay and benefits seem to be good, though you may get better elsewhere

Cons

- Business doesn't seem to 'get' the need for operations excellent - If you're not a favorite, don't expect to get promoted - Sizable pockets of questionable people management including managers who blame their reports when things go wrong

3.0
Jul 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Great people, great work environment, great culture. Good place for training. The company has changed in the 12+ years that I've been working here. The people are the best I've ever worked with but policies are getting tighter due to the external regulatory environment.

Cons

Performance management is an annual competition, sometimes a popularity contest. Some supervisors are immature. Female discrimination for upward movement; stretch roles are a great way for Capital One to get more out of associates without pay. Long hours and 24/7 connectivity is strongly encouraged for performance rewards.

3.0
Jul 23, 2013
Recommend
CEO approval
Business Outlook

Pros

-Fast Paced but laid back -Challenging problems to solve -Work on developing analytical skills

Cons

-Very Large company -Work fluxuates greatly depending on role -Stifles innovation

Viewing 18394 - 18396 of 18,997 Reviews

Glassdoor has 21,384 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.