Capital One reviews

3.6

59% would recommend to a friend

(18,954 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,954 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Apr 10, 2012
Recommend
CEO approval
Business Outlook

Pros

Paid time off is four weeks. That is including sick time. Benefits are ok. Medical,dental, and vision. 7.5% total 401k match is nice.

Cons

Recently got rid of most assistant branch managers leaving operational duties to managers that were mostly sales managers not operational managers. Those duties are now being passed down to the sales people even if upper management does not believe that to be the case. Unclear career path for bankers at this time. Additional responsibilities and doing things the assistant manager and in the absence of your manager filling in that role too with no additional compensation. Poor morale. Salary and commission schedule poor and not comparable to other banks. I and many other bankers will be leaving once the economy and job market improve. Holding pattern until then. I would not recommend working for capital one.

3.0
Apr 8, 2012
Recommend
CEO approval
Business Outlook

Pros

Smart people and good intentions. Good work-life balance. Smart decisions about credit (though may change with recent strategic changes). Interesting analytical work (less line of sight to delivering intent). Good Investment in employee training.

Cons

Growth is really slow now unless you are the blue-eyed boy of management. Results not rewarded, 'creating vision' rewarded (even though it hasn't paid in most cases) much more. Culture very different in different parts of organization (Ex: card / bank / auto etc).

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Glassdoor has 21,340 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.