Capital One reviews

3.6

59% would recommend to a friend

(18,954 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,954 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Apr 5, 2012

Good but was better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work is fun, and I am lucky to be in a great team. Campus is great, benefits are good, and Plano is a great city. Depending on the team and the department, the culture and the senior leaders can be very open and understanding.

Cons

Too much outsourcing hurts morale. New employees get hired at $20-40k above midpoint, and many people joke that it's better to leave the company for a year and try to get hired back because of the raise. Depending on your department, promotion opportunities can be very limited and attrition can be as high as 100% per year.

3.0
Apr 4, 2012
Recommend
CEO approval
Business Outlook

Pros

- Some of the best benefits around: 4 weeks paid vacation on top of 10 paid holidays, good medical, and aggressive 401k matching - Local employees and management in bank branches are competent and nice

Cons

- Very little opportunity for advancement or career development - The corporate structure is constantly changing, senior management is taking the company in a direction that is not good for customer service or employee morale - Not technologically innovative

Viewing 18457 - 18459 of 18,954 Reviews

Glassdoor has 21,340 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.