Capital One reviews

3.6

59% would recommend to a friend

(18,933 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
1.0
May 11, 2011
Recommend
CEO approval
Business Outlook

Pros

The compensation and benefits are competitive to above average. You get plenty of vacation days, there is interesting work to be done if your department lets you. It's not a place where you have to sit around to log extra hours in the office for appearance.

Cons

The main problem with Capital One is the professionalism of management. You really have to be on the lookout to see if colleagues are undermining you. I was floored by some of the discussions that I was privy to regarding both business and HR policies. There are absolutely no boundaries to what action someone will take. This issue is part of the culture at Capital One in general. They have put some additional controls in place since the early to mid 00s but it's still kind of a wild west type of place. If you get the right department and manager, it's great. However, there are just so many weak managers in general that at some point you're going to get a bad one.

4.0
May 5, 2011

Great Experience Learned a Lot

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people/ learning opportunities. Work with really bright people, which keeps you on your toes ensuring your presentations are on point. Fun place to work

Cons

Work life balance. Hours can be very long at times. Promotion process can be a little unfair, since ratings have to be weighted. At times your promotion depends on how well your manager is at sales

4.0
May 4, 2011
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits. Flexible with time off. Nice campus (West Creek)

Cons

You should have a thick skin with regards to criticism. You have to hand hold a lot of people since there can be a revolving door of folks in and out of there. Parking isn't great if you show up late. Be prepared to work your rear off.

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Glassdoor has 21,318 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.