Capital One reviews

3.6

59% would recommend to a friend

(18,948 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,948 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Apr 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Extremely intelligent, driven people Ability to move around from job to job - which can be unrelated to previous experience (moves are based on skill level, but there's a downside because people can take highly specialized positions without prior experience) In some areas of the company - great flexibility with work schedule, hours, location - 'future of work' modality

Cons

Salaries and benefits decreased over time to accommodate becoming a bank vs. credit card company, Performance management process is cumbersome Success depends on manager who will fight for you Inconsistencies in 'flexible work' environment - vary from department to department and individual to individual Some legacy employees who joined Capital One when very young are still young and in very (too) senior positions

3.0
Apr 5, 2012

Good but was better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work is fun, and I am lucky to be in a great team. Campus is great, benefits are good, and Plano is a great city. Depending on the team and the department, the culture and the senior leaders can be very open and understanding.

Cons

Too much outsourcing hurts morale. New employees get hired at $20-40k above midpoint, and many people joke that it's better to leave the company for a year and try to get hired back because of the raise. Depending on your department, promotion opportunities can be very limited and attrition can be as high as 100% per year.

Viewing 18577 - 18579 of 18,948 Reviews

Glassdoor has 21,333 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.