Capital One reviews

3.6

59% would recommend to a friend

(18,891 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,891 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Sep 8, 2009
Recommend
CEO approval
Business Outlook

Pros

Benefits and compensation (yearly bonus is more than what peers at other companies experience), flexible work arrangements and hours, and good team spirit.

Cons

Not ideal for recent college graduates that are not Business Analysts or Financial Analysts, benefits for education are less than ideal, daily work can become monotanous in Operations

4.0
Sep 1, 2009

Decent place to work. Good work-life balance.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Main operation center is Richmond, VA - low Cost of living, great for family/ work-life smart and analytical workforce Great strategy, continue to stay ahead of economic challenges. CEO is on-target

Cons

Main operation center is Richmond, VA - not a real city. pace of work is slow, technology adoption will be a generation or two behind

3.0
Aug 28, 2009
Recommend
CEO approval
Business Outlook

Pros

Very smart people, by and large. Nice working environment. Tries to allow flexibility for life/work, not necessarily full balance. Compensation pretty generous, especially for Richmond market.

Cons

The company is a creation of consultants and it shows in the culture. Process rules all. And there is a great emphasis of presenting power point decks, rather than using complete sentences. Direct managers can make or break your career progression and they can be a mixed lot. They use the Jack Welch-inspired forced curve for employee evaluation.

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Glassdoor has 21,269 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.