Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Capital One?

59% of Capital One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital One 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1149) , Senior Software Engineer (546) , Business Analyst (441) , Customer Service Representative (358) , Senior Business Analyst (338) , Branch Ambassador (327) , Product Manager (274) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2007 reviews)); "Great culture and learning enviornment with some of the best managers I have worked with." ((in 1629 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1417 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1236 reviews)); "The salary was good and decent." ((in 352 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 735 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 562 reviews)); "Brutal performance management" ((in 529 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 274 reviews)); "Frequent layoffs and outsourcing" ((in 202 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

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Capital One

Capital One reviews

3.6

59% would recommend to a friend

(18,891 total reviews)

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.7

Work/Life balance

3.4

Career opportunities

3.3

Culture & values

3.0

Senior management

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,891 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

3.0

Aug 26, 2009

fire people for wrong reasons without any prior warning, wrong reasons, and carry that "don't give a crap" attitude.

Branch manager

Recommend

CEO approval

Business Outlook

Pros

vacation time (when you get to use it), benefits, working hours

Cons

every month they are changing the name of a position, basically to a name that isn't as big and also lowering the level of pay for anyone trying to be promoted to that job. Also not refilling position of people who left that position previously and having the other manager or employee take over all job duties without a pay increase. Managment style is " I don't care what happend or why, just do it or your fired" You always have to watch what you say or do, managment takes a "your gonna get it now" attitude when they find out that you don't like something and try to just weed you out. Watch our, they may fire you for the littlest of reasons just before they plan ssettlements. Watch out you may get fired for the smallest of things just before a layoff or branch closing due to not paying unemployment or severences.

3.0

Aug 17, 2009

Confusing...

Senior director - compliance

Recommend

CEO approval

Business Outlook

Pros

-Pay and benefits are good and probably on par or above similar organizations -Smart staff. Co-workers are very intelligent, hard-working people -Company is doing relatively well in a tough environment

Cons

-Sr. Executives and Management leaves a lot to be desired when it comes to people mgmt -Compliance's support of the organization is driven by organizational changes, no fore-thought put into how Compliance should be used to support a growing, geographically diverse organization -HR is becoming more vague and secretive regarding pay and benefits.

4.0

Aug 15, 2009

A good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

work/life balance, quality of co-workers, pretty good compensation and benefits, nice facilities, the company is open to associates trying out new roles/groups to build new skills or just to get a change

Cons

opportunities to advance upward are scant, a lot of people run around trying to look busy but not adding much value, at time an excessive consensus-building atmosphere leads to too many people at too many meetings taking too long to make decisions (or the decision changes week to week for a long time)

Viewing 18733 - 18735 of 18,891 Reviews

Jobs at Capital One

Senior Director, Product Management

Ciudad de México

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Principal Associate, Workforce Planning & Ops.

Ciudad de México

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Recruiting Coordinator, Associate

Sr Manager, Risk Management

Ciudad de México

View job