Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Capital One?

59% of Capital One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital One 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1149) , Senior Software Engineer (546) , Business Analyst (441) , Customer Service Representative (358) , Senior Business Analyst (338) , Branch Ambassador (327) , Product Manager (274) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2009 reviews)); "The culture is great and processes are set up to allow entrepreneurial thought at any level." ((in 1628 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1408 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1227 reviews)); "The salary was good and decent." ((in 350 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 750 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 566 reviews)); "the performance management is terrible; there is a forced curve which fosters a cut" ((in 527 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 272 reviews)); "Frequent layoffs and outsourcing" ((in 197 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

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Capital One

Capital One reviews

3.6

59% would recommend to a friend

(18,890 total reviews)

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.7

Work/Life balance

3.4

Career opportunities

3.3

Culture & values

3.0

Senior management

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,890 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

3.0

Feb 10, 2009

Take It For What It Is

Personal banker

Recommend

CEO approval

Business Outlook

Pros

Flexibility with scheduling. As long as the request in made in a timely manner vacation is usually approved. Due to cutting back cost and not wanting to pay overtime, it is rare that you are required to work overtime. This is beneficial in establishing the much needed work life balance that all of us desire. The hours of operation are very reasonable. Even though it is open on Saturdays there is normally a rotation that allows employees to get weekends off. If you have to or choose to work on Saturday you will be given a day off during the week.

Cons

Advancement opportunites are reserved for those in the "inner loop"

2.0

Feb 9, 2009

Can be a good place to start a career, if you're lucky.

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Can be a great place for those with an analytical bent depending on team placement. Business issues are addressed with analytical rigor and people are interested in finding the best answers. Some of the teams have a friendly and fun atmosphere - lots of young people who often hang out together when they are not at work. There is some focus on developing general business skills so people are able to take some of what they learn at Capital One and leverage that in other positions at other firms. There is certainly a good bit of talent - lots of smart people at all levels of the organization

Cons

There are significant downsides to starting a career in such a large organization - one that sometimes feels stagnant. Opportunities for advancement are often based on matters of luck / building visibility rather than in delivering strong results. There are significant organizational hurdles to getting sometimes simple things done - detailed prioritization processes and so on. Success in navigating those channels can play too large a role in overall success. It's hard to get aware from the fact that much of the business feels dirty - or at least ethically questionable... getting people who aren't smart about credit to pay all kinds of fees doesn't give you that warm feeling at night.

4.0

Feb 4, 2009

Good solid company

Principal project manager

Recommend

CEO approval

Business Outlook

Pros

Work life balance is good

Cons

Location at Richmond is bad

Viewing 18781 - 18783 of 18,890 Reviews

Jobs at Capital One

Principal Associate, Workforce Planning & Ops.

Recruiting Coordinator, Associate

Ciudad de México

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Senior Director, Product Management

Ciudad de México

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Sr Manager, Risk Management

Ciudad de México

View job