Capital One reviews

3.6

59% would recommend to a friend

(18,890 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,890 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Feb 3, 2009
Recommend
CEO approval
Business Outlook

Pros

Flexible work arrangements provide flexibility for parents. Other than health care (expensive) the benefits package is pretty good. Has nice plusses like paid maternity/paternity leave and generous 401k matching. There is generally a lot of focus on associate development and training. Great place to be if you are still fairly early into your career as advancement opportunities seem to be concentrated at the lower levels (below director).

Cons

Competitive culture, and in some cases fragile egos. Depending on job level, performance bonuses may comprise a good portion of the employees total yearly compensation. Some (but certainly not all) departments measure individual performance in such a way as to create resistance to any change in the status quo. In these scenarios, employees become more obsessed with protecting their compensation rather than advancing the business. These types will do anything to avoid being associated with weaknesses in the business, which prevents weaknesses from being improved. Compensation follows preset distributions, so performance ratings and promotions may or may not be reflective of an individual’s actual contributions depending upon how many people the department has.

4.0
Jan 26, 2009

Capital One, great place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best reasons to work for Capital One are the flexible work arrangements. I tend to be more productive working from home. The compensation and benefits are also great.

Cons

It is hard to get promoted even if you're working at the next level. Sometimes it seems it's all about who you know.

5.0
Jan 24, 2009

COAF a great work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company very much values its people and puts a lot of effort into supporting the professional development and personal happiness of employees.

Cons

There is not always a lot of connection to the work itself or the service the company provides.

Viewing 18784 - 18786 of 18,890 Reviews

Glassdoor has 21,268 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.