Capital One reviews

3.6

59% would recommend to a friend

(18,855 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,855 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jul 21, 2008
Recommend
CEO approval
Business Outlook

Pros

the people, they really are a special group and put together they create something special, work becomes fun in both an intellectually stimulating way and also in a way where its ok to have a bit of banter with a few friends

Cons

if you dont fit the image they have of what you need to be they will keep you hanging, they are a bit closed minded as to what a successful person should be and have definately swung too far one way, it will all balance out though

4.0
Jul 13, 2008
Recommend
CEO approval
Business Outlook

Pros

The best reasons to work for Capital One are the work life balance and flexibility to perform your job. No set hours and you aren't tied to your desk. As long as you are performing your job well, you have the flexibility to set your own schedule and work location flexibility. This is a huge advantage compared to other companies I've worked for in the past.

Cons

The performance management system is a bit frustrating primarily because you don't really have any set performance goals that would give you a guaranteed rating. You are judged in a pool with your peers on a bell curve. If a peer gets a high profile project to work on and you don't, they will likely get a higher rating even if you produced more results of equal quality. Likely similar to a consultant environment minus an up or out philosophy due to it taking longer for promotions on average. Just recently modified job levels to increase opportunities and shorter times for promotions, so they are trying to improve the system. However, they need to work on helping to adjust management's mindset to align with the new system as many of them still have the same mindset based on the prior longer promotion process.

Viewing 18823 - 18825 of 18,855 Reviews

Glassdoor has 21,230 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.