Capital One reviews

3.6

58% would recommend to a friend

(18,854 total reviews)
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Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,854 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Jul 3, 2008
Recommend
CEO approval
Business Outlook

Pros

Benefits Work Life Balance Pay

Cons

No promotion opportunities Forced distribution rating system Intense competition for ratings since so much of your pay is based on rating Lack of visionary leadership at vp and sr vp level

3.0
Jul 3, 2008
Recommend
CEO approval
Business Outlook

Pros

COF is populated with very smart people who are driven to create leading edge results. Total cash compensation is excellent, although base is a bit lower than average. Leadership is very understanding of employees who need time off for family reasons or other personal reasons. Benefits are fairly good with a broad range of educational assistance, adoption benefits and even a two-week paid paternity leave. There is a high acceptance of people of color and LGBT staff. People are thoroughly screened before hiring to ensure as much as possible that they will be successful in this fast-paced, demanding culture. Women occupy many key leadership positions. The Richmond West Creek campus is beautiful.

Cons

Culture is quite unforgiving...very PC. Long hours and stress to create quickly with no mistakes can take their toll--this is not a company for those lacking confidence. In the current climate for financials, middle and upper middle managers are interested in showing their worth by cutting headcount while driving remaining staff to do more with less. As a whole the company is obsessed with speed and a six-sigma type approach to creation. Insofar as performance measurement goes, many times a person's "behaviors" as listed in in process counts far more than their results. In the past five years, the company has become far less nurturing.

Viewing 18826 - 18828 of 18,854 Reviews

Glassdoor has 21,228 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.