Capital One reviews

3.6

59% would recommend to a friend

(18,900 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,900 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Aug 12, 2018

Systems Analyst

Recommend
CEO approval
Business Outlook

Pros

Great place to learn new skills.

Cons

Toxic management in IT with backstabbing and playing games with people just because they can. It is really sad. Spent many years in company only to be treated so poorly that I left. They seem to of forgotten about there long term employees.

1.0
Jun 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Nothing, absolutely nothing. Some customers are nice I guess, but that does not compare with management that will lie to your face.

Cons

I will start off by saying this review is for the retail bank division. Capital One is the worst company I have ever worked for. They are eliminating positions left and right and giving more responsibility to lower level employees for no extra pay. The company currently fired all of their bankers and lead tellers (because why pay them to do 1 job at 40K when they can hire someone as a UBA for 29K and have them be a teller, banker and manager). You can work here for 30+ years, it makes no difference they will throw you out the door without any empathy. I was just fired because 'my position was eliminated' and am sick to my stomach. They like to do mass firings on group conference calls as well; they will have you on a group of dozens of other people and fire you all at once and ask 'any questions'. You can be a top banker, bring in over 2 million in new money, and it makes no difference, they will fire you if they want to. How much did they save with the tax cuts? Yet they still have the urge to do more mass firings.

1.0
Mar 19, 2018

A Joke

Recommend
CEO approval
Business Outlook

Pros

You get a mac You get free coffee You learn to lie.

Cons

I wouldn't be surprised if this company kills itself in coming years. The system is filled with mediocre management who has no clue of technology. The remaining are the H1b's who were hired full time. They lie, manipulate and are shameless to the core and will do anything to survive. Since the company culture is to hire & fire, its normal to see folks vanishing without trace...Due to this fear no one trusts anyone. Imagine working in a team/teams who just wants to survive at any cost.

Viewing 187 - 189 of 18,900 Reviews

Glassdoor has 21,280 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.