Capital One reviews

3.6

59% would recommend to a friend

(18,906 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,906 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
2.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good people, good benefits

Cons

Constant pressure to be managed out. Every performance cycle is 6 months and depending on the org there is a requirement to pip the bottom x%

1.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

They spend a lot of money on events (food, parties, music, etc.). I think they do this to try to balance out the known toxic work environment.

Cons

Aggressive and worthless stack ranking process. As a former people leader, I am personally ashamed to have knowingly participated in the 6-7 days per year we dedicated to this debate. This is not a quantitative comparison, but rather a political exercise in which managers could prop up their employees the best. For the record, I never personally fell "below the bar" and this is not a bitter response to that. Senior leaders also work within a cult of personality. In Auto Finance, the department head requires all employees to travel to a stadium once a year to watch him speak for 4 hours (no guests, just the ego maniac speaking). Similarly, the CEO requires the company to spend 4 full days each year listening to him give a personal presentation (again, no guests, just rambling).

Viewing 193 - 195 of 18,906 Reviews

Glassdoor has 21,285 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.