Capital One reviews

3.6

59% would recommend to a friend

(18,907 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,907 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
1.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

They spend a lot of money on events (food, parties, music, etc.). I think they do this to try to balance out the known toxic work environment.

Cons

Aggressive and worthless stack ranking process. As a former people leader, I am personally ashamed to have knowingly participated in the 6-7 days per year we dedicated to this debate. This is not a quantitative comparison, but rather a political exercise in which managers could prop up their employees the best. For the record, I never personally fell "below the bar" and this is not a bitter response to that. Senior leaders also work within a cult of personality. In Auto Finance, the department head requires all employees to travel to a stadium once a year to watch him speak for 4 hours (no guests, just the ego maniac speaking). Similarly, the CEO requires the company to spend 4 full days each year listening to him give a personal presentation (again, no guests, just rambling).

2.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Good brand as the company is quite big in the US - Smart and competent employees - Free snacks

Cons

- Getting promoted is tough. It often feels less about the work you do and more about who sees it. Your manager has to be your hype person; if they stay quiet, your career does too. - Job titles can be misleading. A Data Scientist might spend all day writing SQL, while a Business Analyst somehow ends up helping with machine learning. The title says one thing, the calendar says another. - Remote work is mostly gone. The laptop is still portable, but apparently you are not. - There is a fair amount of office politics. Sometimes doing the work is only half the job; the other half is making sure the right people know you did it. - Data teams do not always get the respect they deserve. Business teams often treat them less like strategic partners and more like “the people who fix the spreadsheet.”

Viewing 196 - 198 of 18,907 Reviews

Glassdoor has 21,286 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.