Capital One Manager, Project Management reviews

3.4

59% would recommend to a friend

(197 total reviews)
avatar

Richard D. Fairbank

89% approve of CEO

85% positive business outlook

Manager, Project Management employees have rated Capital One with 3.4 out of 5 stars, based on 197 company reviews on Glassdoor. This indicates that most Manager, Project Management professionals have a good working experience there. Capital One is rated in line with the average (within 1 standard deviation) by Manager, Project Management professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

197 reviews
4.0
Jul 18, 2010
Recommend
CEO approval
Business Outlook

Pros

* Great values, sensible and largely competent top management * Strong support for employees' work-life balance and flexible work options (eg: working from home) * Support for lateral movement for employees * Largely less political compared to competition, and quick to adapt business strategy and adjust priorities in response to broader market environment

Cons

* Still integrating the multiple Bank acquisitions, overall culture is not consistent, very hierarchical in many groups (different from the Capital One of a few years ago) * Lack of savvy around investment in technology infrastructure, aging systems and massive inefficiencies that are finally slowly being addressed. Not too dissimilar to other banks but for a company that grew up on innovation and analysis-driven strategy, its taken a while to realize that ongoing technology investment is needed to support the quality data and analytical tools the company needs

3.0
Jun 16, 2009
Recommend
CEO approval
Business Outlook

Pros

Capital One is a flexible work environment. There is freedom in how you spend your day and there are opportunities to expand your knowledge in different areas and work towards various professional certifications.

Cons

Capital One seems to have had its heyday in the late 90s and early 2000s. Those who were hired recently (within the last three years) see little opportunity for growth/advancement on a macro level within the company or in creativity on an individual role level. Currently, the company is more interested in maintaining the status quo rather than building creative or exciting products. Also, due to the compensation structure and performance management cycle, promotion and salary are based almost completely on an employee's direct manager (who may or may not have been involved in that employee actual performance) instead of how they actually performed. Therefore, doing an excellent job or going above an beyond does not equal promotion or high ratings.

4.0
Mar 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Capital One provides great work/life balance. Everyone takes great pains to be polite and supportive. There are a number of courses provided by Capital one university to ensure that the employees know how to get along with one another. There is extreme fairness in year-end evaluations and promotions. It takes a good 40 hours every year-end to perform all of the evaluations and cross-calibrations to make sure everyone is assessed fairly in relation to their peers.

Cons

Senior managers are typically not experts in their departments' core competencies. Therefore, SME employees in the department must "pitch" their ideas for projects to management, progressing slowly along a long learning curve for the manager. To make matters worse, it seems like just about the time your manager finally does "get it," he or she is whisked away to lead some other unrelated department. and the employees must train a new manager.

Viewing 193 - 195 of 197 Reviews

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