Capital One reviews

3.6

59% would recommend to a friend

(18,906 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,906 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Aug 3, 2023

This place is becoming a toxic cess pool

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance is good. Food on campus is good.

Cons

Toxic Culture. Terrible leadership. Stack "Ranking". Between a never ending backlog of vulnerabilities, Enterprise "initiatives", and broken deployment pipelines, you'll get the opportunity to ship useless features. Politics and optics reign supreme here and it shows in our "evaluations". It's no wonder the same people are 15-17 years in the same role/ department.

2.0
Apr 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Work/life balance is the best I've ever had. Deadlines are generally pretty lenient as well.

Cons

The annual review process uses stack racking: which I think is the root cause of one of the most passively toxic work cultures I've been a part of. Teams put forward a great front of working together to solve problems, but once the review cycle hits it all boils down to how much your manager likes you as a person. Innovative engineering and extra effort spanning the whole year takes a back seat to how much you've stroked your upper management's ego over the year. I've seen fantastic engineers get poor ratings due to not flashing their accomplishments while subpar engineers get promotions from knowing how to run their mouths about doing the most trivial tasks to seem impressive to management. Overall it's an incredibly stressful environment for employees who care about improvement rather than boot-licking.

1.0
Apr 5, 2023
Recommend
CEO approval
Business Outlook

Pros

- Good culture overall - Great benefits - Coworkers are what makes this company special

Cons

Management recently announced that all employees must return to the office 3 days per week, regardless of their position or preference. This decision has left me feeling incredibly frustrated, as it comes after 2+ years of a successful "flexible hybrid" model where associates were repeatedly told that no return to office mandates would be introduced. It's disappointing to see the leadership team mandate a return to the office without any meaningful justification. The lack of consideration for the well-being and work-life balance of employees is disheartening. Many of us have built our lives and routines around the ability to work remotely, and the sudden change feels like a step backward in terms of progress and innovation. This is especially ironic coming from a company that prides itself in being so different and more innovative than the Big 5 banks.

Viewing 202 - 204 of 18,906 Reviews

Glassdoor has 21,285 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.