Capital One reviews

3.6

59% would recommend to a friend

(18,906 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,906 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Mar 8, 2023
Recommend
CEO approval
Business Outlook

Pros

- pay and benefits - leaders are friendly to your face

Cons

- everyone is either married to each other or related in other ways at the director+ level. Unless you’re part of the married / best friend inner circle, otherwise your progression is slow. The company talks and inclusion but acts exclusive - project moves very slowly

1.0
Mar 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Good benefit package. Good WLB.

Cons

It is a bank - meaning that c1 does NOT have a good tech culture that they are bragging about. If you decide to join, you might want to be mindful of selecting a good group. Talk to your future coworkers before you join. It will help. For me, it had been the worst experience in my career so far. I happened to experience organizational changes few months later after I joined. I can write a book to rant about my experience with C1 but I would like my review to be served as an informational guide for people who are considering to accept an offer: 1) The work is easy. The majority of the time I spent here is at meetings listening other people to argue about some nonsense and work that the manager tries to put the team through in order to make us look busy. 2) There are some chance that you can fall under a horrible manager. It depends on how “lucky” you are because reorg happens often. Btw, the definition of an “incompetent leader” to me: full of ego, hollow in knowledge, insecure, micromanaging, bossy, couldn’t care less about emoloyee’s wellbeing. It was my first time encountering toxic people in my life, so take my opinion with a grain of salt. 3) Stack ranking at a bank? As many of the other reviews have mentioned, your performance is evaluated against people at the same level as you. If you get a manager who is willing to advocate for you, then you are the lucky one. Although it is not guaranteed that you will get a “above strong” rating, your life will still be easier. If you happen to get a bad manager who only cares about the time you put into nonsense work because they don’t know much about tech, you will be as miserable as me :). Choose wisely.

1.0
Aug 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Free coffee - (you'll need it) Nice building with good links to public transport Gym, games room, music room & nice restaurant Fun days &opportunities to volunteer in local community projects Private healthcare scheme

Cons

VALUES - Their values of "Excellence" &"Do the Right Thing" do not apply to their employees. Capital One used to be a Great Place to Work - voted the Best Place to Work several years running - this is definitely no longer the case. MANAGEMENT - The management overload their employees with ridiculous amount of work and deadlines, yet they seem to leave on time every night without a care. Managers are often inexperienced and of short tenure and consequently give employees unrealistic time-frames as they have little understanding of the tasks they are asking employees to do. Incompetent managers never seem to be brought to task, they just blame their team. Questionable morals also appear to go unchallenged BONUS - Employees used to receive a good annual bonus which was a great incentive to work really hard to the best of your ability as you were rewarded for your efforts. Management made the decision to take this away from the lower grades yet kept an annual bonus for their own grades. This was counter productive as why should you consistently go the extra mile for very little reward. It also doesn't make employees feel valued as it made a split between management and lower levels which didn't seem to be there as much before. CULTURE - The culture is political and toxic, its very much if your manager likes you then you will do well but if they don't you will have limited chance of progression. PERFORMANCE REVIEW STRUCTURE - This is brutal. Your pay rise is based on you being ranked against your peers even if you do a totally different role. This encourages a toxic and political environment which encourages the wrong behaviours and a blame culture as people climb over each other to improve their rating . It does not encourage collaboration. Good old fashioned hard work and being good at the job you are employed to do is not rewarded, your performance rating is based on the things that you do over and above your core role. If you are not given the opportunities by your manager to get involved in other things in the first place, you will never do well on the performance curve. Employees who do well are the outspoken type who make themselves heard, it's irrelevant if what they are saying makes no sense at all. The more introverted types with standards might not fair so well here

Viewing 205 - 207 of 18,906 Reviews

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