Capital One reviews

3.6

59% would recommend to a friend

(18,906 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,906 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Jul 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Above average salary and benefits; cool campuses; flexible work schedule/PTO (all pros apply to salaried full-time associates; no comment otherwise) Great place if you want to put forth a mediocre effort for a consistent paycheck with no personal or professional growth. Otherwise the worst place I could ever imagine.

Cons

Everything else. Leadership is terrible. They don't listen to their people. Performance management is super backwards. Nothing ever gets done. When something does get done, it's extremely slowly, and it's almost always a zero risk, tiny reward initiative. Risk tolerance is 0. All about making each other feel good and giving participation trophies - coaching is non existent as a result. You only find out what you can do better at twice a year. Good ideas are turned down because they're "too hard" or "too much effort." Overall - insanely toxic environment that will kill the winner inside you. Also the lack of actual innovation and speed is going to get the company taken down by an new competitor in the next 10 years unless acquisition saves it.

5.0
Oct 12, 2017

Constant Layoffs

Recommend
CEO approval
Business Outlook

Pros

Great benefits, diversity driven, and AMAZING people to work with! A variety of development opportunities to attain certifications.

Cons

There are constant reorganizations of departments within the company which don't give you enough stability with the constant layoff for tenured associates.

3.0
Apr 29, 2017
Recommend
CEO approval
Business Outlook

Pros

- Great people. Intellectually sharp. Focused on the job. 90% are nice people - Mature processes depending on the LOB - Opportunities to use the latest tools

Cons

- Getting promoted is highly dependent on making the right people like you and doing something that is impressive (sometimes for the primary purpose of doing something impressive)

Viewing 211 - 213 of 18,906 Reviews

Glassdoor has 21,285 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.