Capital One reviews

3.6

59% would recommend to a friend

(18,906 total reviews)
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Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,906 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Sep 9, 2016
Recommend
CEO approval
Business Outlook

Pros

Technology - Opportunities to work with new technologies, there's definitely a heavy emphasis on using open source tools, openly encouraged to build with new instead of old. In terms of my personal experience, this includes backend, frontend, and DevOps. - No issues obtaining tools you need to do your job (software, hardware). This may be team dependent. - People are willing to share their knowledge within the company. There are many ways to do this and it is encouraged. Environment - Lots of smart people in the company with varying levels of experience. You can learn a lot from them. - For the most part, pretty relaxed environment. People can dress fairly casually. - The building itself is pretty nice, and a new one is being built as well. - Snacks! This might also be team dependent. Benefits - Excellent 401k matching. - Other benefits are industry standard for the most part, but are solid.

Cons

Performance Management - You are expected to essentially compete against other people of your level. Even if you perform pretty well for your project and your team approves of your work, it may not be enough. Technology - Since there has been such a shift to use new technologies, there is a lot of change within the technology stack. If you use an application which integrates with other new applications/systems, there is definitely some growing pains and a learning curve. - Still in the process of updating legacy software and integrating with legacy systems. Still need some time to fully go modern in terms of the stack. - Agile is pushed but there still needs to be refinement in terms of how it's implemented. Not sure how different organizations handle this, but there needs to be a FULL buy in from all parties (business and tech) otherwise it leads to many inefficiencies and Agile in name. Environment - Probably a case of preference, but it's mostly an open floor plan. Some people can be loud across the room and you can hear them. - I wish work from home was more acceptable on a regular basis. It is definitely possible to do this occasionally but it is not encouraged. This is also probably team dependent.

2.0
Sep 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Good benefits, flexible work options, great severance package.

Cons

Highly political environment and managers are like clan leaders. A very hierarchical environment. COF wants to portray as a cutting edge technology company, while the core business is financial services. Everyone is after the "coolness factor" and just hop on buzzwords like cloud, big data, devops etc. and there is too much talk and no much output. Changes are too frequent, and layoffs at unexpected time, when you think the company is doing great. Recently, management thinks software programming is the only great job and wants all IT folks to do coding work.

2.0
Mar 22, 2015
Recommend
CEO approval
Business Outlook

Pros

decent salary, 7.5% 401k match, perks not that bad when compared with other traditional organizations like capital one.

Cons

capital one preaches one and practices one. you will be able to see this across all layers of management. every year when i speak to my directors they speak about promotion opportunities and expect you to make a difference in the organization etc., etc., and finally award promotion to non technical talents because there is no growth path for technical people who wants to stay technical. as you see upwards of the management hierarchy, all of them are from non technical background and hence they don't really like technical talents except for getting work done through them. only 1/10 will be technical talent and there will be a huge crowd of people who you will deal with everyday and get frustrated. you might start feeling very dumb over a period of time because the environment is not fostering enough.

Viewing 214 - 216 of 18,906 Reviews

Glassdoor has 21,285 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.