Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Capital One?

59% of Capital One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital One 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1153) , Senior Software Engineer (547) , Business Analyst (442) , Customer Service Representative (358) , Senior Business Analyst (338) , Branch Ambassador (328) , Product Manager (274) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2011 reviews)); "Great culture and learning enviornment with some of the best managers I have worked with." ((in 1632 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1408 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1224 reviews)); "The salary was good and decent." ((in 348 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 752 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 571 reviews)); "Each performance management cycle is brutal and causes everyone stress." ((in 540 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 273 reviews)); "Frequent Layoff and Reorganization." ((in 206 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

What are the top reviewed Capital One locations?

Ciudad de México , Villahermosa , Pachuca , Quintana Roo

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Capital One

Capital One reviews

3.6

59% would recommend to a friend

(18,907 total reviews)

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.7

Work/Life balance

3.4

Career opportunities

3.3

Culture & values

3.0

Senior management

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,907 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

1.0

Jan 28, 2024

Ignore reviews before 2023. It is not the same company as before

Data engineer

Recommend

CEO approval

Business Outlook

Pros

Some teams, especially ones led by and reporting to employees who were with capital for a long time are still awesome all around

Cons

Capital One hired a lot of senior managers, directors and VPs from companies that are known for exploiting people and burning their old companies down. This rapid intake of toxicity resulted in complete change in culture and company's values. You will be graded and promoted based on your visibility, not your contributions or performance.

1.0

Nov 9, 2023

Manager made up lies to pip

Data scientist

Recommend

CEO approval

Business Outlook

Pros

hybrid work and coworkers are nice

Cons

chaos management, company culture is so toxic and manager made up lies about my performance, took credit, and blamed me for his fault. There's no transparency from upper leadership. Too many stakeholders and ideas for one single project and no one could/ would like to make the call. Rather than improving projects and collaboration with coworkers, stack ranking makes people more into self-promoting, 'please' all stakeholders and blaming others for anything off.

1.0

Aug 9, 2023

Senior leadership completely out of touch

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Brilliant people in my team and a really supportive environment within Operations. Senior management in Operations (our Senior Director) really knows Ops and understands the problems, asks the right questions and is supportive.

Cons

Everyone is leaving. Over the last 6 months we’ve lost all the ‘people people’. There are going to be no role models. Where do I look for examples of people who have built great Operations careers? I don’t want to be an analyst but it seems that only these skills are valued. The problem is these are not the right people to be running Operations. As if it wasn’t enough to be losing our experienced female lead we now also face losing our VP. It’s very obvious he has lost all faith in the leadership of the company. Many others will follow. An Operation led by credit analysts is not somewhere I or others who want to build an Operations career, want to work. Wake up Capital One. It takes a mix of skills.

Viewing 229 - 231 of 18,907 Reviews

Jobs at Capital One

Recruiting Coordinator, Associate

Ciudad de México

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Principal Associate, Workforce Planning & Ops.

Ciudad de México

View job

Senior Director, Product Management

Ciudad de México

View job

Senior Market Manager - Workplace Ops