Capital One reviews

3.6

58% would recommend to a friend

(18,854 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,854 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
1.0
May 10, 2017

Toxic company.

Recommend
CEO approval
Business Outlook

Pros

The benefits and work-life balance are good and if you're willing to sacrifice a few morals & navigate the political waters, you'll thrive here. If not, see you on the job market in 3 yrs or less.

Cons

There's an inherent culture of intently studying org charts, dropping names and vying for visibility and customer feedback at every turn to build your case for a promotion. Kissing up your business customer will take you a long way, as will attending happy hours and parties, incessantly promoting your work and being popular in your department. Diversity is a joke. For the most part, data scientists are asians, tech are indians and BAs are white.. and stick to their own groups (friend circles, lunches, .. you get the idea) You'll invariably see asian employees talking to their bosses in mandarin or their local language and feel left out if you don't speak the language and belong to the same team. The company is toxic ; people either stick to their principles (& stay where they are for years), adapt or resign. The ones who adapt become aggressive Type A personalities who stop being team players, feed others' bad information and do everything in their power to use every minute in their own self-benefit. If you want to get ahead in this company, diss others' work, never admit when you're wrong, be supremely confident and take credit for others' work when needed. It can be attributed to miscommunication if identified later. If you're looking for a collaborative team environment and have chosen Capital One, it's hilarious :) Team work is eventually non existent so you'd much rather be put in a team with newbies who don't know any better. Don't believe for one minute that politics doesn't exist or 'Capital One has much less politics than other companies'. BS. Ever wonder why most the people at the director+ level *just happen* to be jerks?

2.0
Mar 2, 2025
Recommend
CEO approval
Business Outlook

Pros

A lot of non-technical work. Office politics is HEAVY here, and backstabbing to get ahead is a real thing. If you're a sociopath or a manipulator, you'd do great here.

Cons

Bureaucracy and leadership team don't listen to employee feedback - tons of hypocrispy around. Arbitrary OKR and KPIs to make them look better, high quotas for PIP/Forced Arbitration biannually

2.0
Mar 14, 2024
Recommend
CEO approval
Business Outlook

Pros

- Decent Base Salary especially for early career (but no RSU) - VERY Team dependent but some teams are very high functioning and have good modern tech,

Cons

Focus on stack ranking has turned this company into a PIP factory. The company forces a distribution of 10-15% of people being put into the "below expectations" bucket every 6 months and these people get put into a PIP. It makes you resent your high performing peers because their success means you are 1 step closer to being put in the below expectations bucket. They are trying to be like amazon with half the pay. I read the same negative reviews before I joined and chose to ignore them thinking that only disgruntled people would be writing them but they turned out to be 100% accurate. Do yourself a favor and avoid C1.

Viewing 22 - 24 of 18,854 Reviews

Glassdoor has 21,228 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.