Capital One reviews

3.6

59% would recommend to a friend

(18,912 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Aug 22, 2025
Recommend
CEO approval
Business Outlook

Pros

You'll develop thick skin from navigating the toxic work environment. 401k match is pretty good too.

Cons

Management is extremely toxic. Some things I've seen from managers here: 1. Regularly bullying an underperforming employee (to the point of tears) until HR had to be involved 2. Shouting at an employee during a team standup for not completing enough Jira story points that sprint 3. Paging an employee who was out on vacation (seen this happen multiple times) 4. Pressuring employees to disable automated tests in order to meet a tight deadline, and then blaming the same employees for causing a production issue that was caught by those tests.

2.0
Apr 27, 2025

Not for Creatives

Recommend
CEO approval
Business Outlook

Pros

Fun in-office events related to marketing sponsorships (MLB, NCAA, etc.)

Cons

Despite its rigorous hiring process, the company goes out of its way to psychologically wear you down until you eventually leave on your own accord or are put through its impersonal and insulting PIP experience. Performance review season never ends, and you will watch as your talented, dedicated colleagues lose their access to health insurance because a member of the senior leadership team decides they don't "measure" against another employee who works on a different product and in a different team environment. If you're lucky, it won't happen to you, but the odds aren't in your favor, especially if you work in UX as a designer or researcher. And if you work for a newer or less established team, your chances of getting pushed out are exponentially higher.

Viewing 256 - 258 of 18,912 Reviews

Glassdoor has 21,291 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.