Capital One reviews

3.6

59% would recommend to a friend

(18,912 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Solid work/life balance - Smart and generally friendly colleagues - Competitive (but not exceptional) compensation for area and role - Diversity and Inclusion initiatives remained even when other major companies (looking at you, Target) started to drop them

Cons

- Horrible performance management culture forces you to constantly think about performance reviews for 5-6 months out of the year - One strike policy for a negative performance review combined with twice-annual reviews and competitive stack ranking process ensures you're never secure in your role - Constant reorgs can be hard to keep up with - Shifting priorities make it hard to have ownership over work or to have a say in your projects (but this could have just been my org)

1.0
Nov 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Kind of relaxed hybrid requirements for orgs that have it, with a few remote orgs. Quite a bit of hands of experience with the cloud. This used to be good as Capital One to Amazon pipeline for talents.

Cons

Very low pay for senior software engineers. Poor base salary, no stock options, and laughably low bonus for this level. Lack of stability due to twice a year PIP culture with long performance review cycles with management forced to put people on the chopping block. Toxic work culture due to two performance reviews per year and constantly being pushed to deliver results. Terrible pay for something at if not exceeding Amazon's PIP culture. Constantly working with outdated tech such as Java and a lot of red tape to gain access to resources and services. Months, if not years for new technologies and systems to be approved. Due to the above, working at Capital One can become toxic by association and can make it much harder to find future roles at more prestigious companies. Many of the most talented people quickly leave for better opportunities.

1.0
Sep 22, 2025

Toxic workplace

Recommend
CEO approval
Business Outlook

Pros

-Good salary for the area, although not good enough for the toxicity -Decent Tech/experience

Cons

-Talent is pretty mediocre. Some of the people are awful engineers, not very bright people but as widely established performance management is less about how good you are and more about politics. -performance management. Subjective mess twice a year. You will constantly worry about potentially not having a job in 3-4 months -You have to go through a 2-4 week review process for any changes you want to make, it’s an engineer’s nightmare come true. Even the most simple changes. -“eliminate arbitrary uniqueness” so let’s create 20 enterprise platforms that barely work, non deterministic, and make it where engineers are bottlenecked by the platform team as opposed to using open sourced widely adopted industry tools that people can find support for online. Nice job, tech leadership. What a stupid idea

Viewing 253 - 255 of 18,912 Reviews

Glassdoor has 21,291 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.