Capital One reviews

3.6

59% would recommend to a friend

(18,909 total reviews)
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Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,909 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Aug 15, 2015

IT Senior Manager

Recommend
CEO approval
Business Outlook

Pros

Good pay, benefits, time off, etc. Pockets of great leadership. Campuses are excellent - great work spaces and amenities. Coworkers are super bright, most committed to the success of projects, their teams, and their peers.

Cons

Confused on their identity. Want to be a "tech" company, but are a large financial institution. This conflicts with federal regulations/controls/and risk reduction practices needed to support a financial institution. Also has a tendency to do a full pendulum swing verses really thinking through broadscale shifts in direction. In this new agile world, senior leadership should pilot, implement, learn in smaller pockets vs. taking an all or nothing approach to everything they do. It's ok though because with the tendency to overcorrect, wait a year or so and it will balance back to what would have made sense in the first place...

1.0
Sep 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Telecommuting. They also took me to Austin. That's it.

Cons

Disorganization, frequent layoffs, pretentious attitude, culture of complacency makes it difficult to incentivize people to improve, tolerance and acceptance of mediocrity and intolerance toward those who want to bring about positive change.

1.0
Apr 28, 2012
Recommend
CEO approval
Business Outlook

Pros

Soup to nuts, will get hired in two weeks if you pass the interview.

Cons

Managers have little regard for analysts and will use them as scapegoats when things go wrong People will smile to your face and then stab you in the back during performance reviews Unreasonable timeline expectations on getting things done Politics, politics, politics Investment banking hours, with commercial banking pay Company "values" are a joke and are just used to tear people down during reviews

Viewing 250 - 252 of 18,909 Reviews

Glassdoor has 21,288 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.