Capital One reviews

3.6

59% would recommend to a friend

(18,917 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,917 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Jun 7, 2018

Never stood a chance

Recommend
CEO approval
Business Outlook

Pros

Worked with some of the best people in the industry. Was a great starting place to learn the basics of banking.

Cons

I was one of the many people who were laid off recently. With Capital One making it's transition into a new system and closing almost half its branches. I was manipulated into working 6 days a week for 14 weeks straight by management, thinking I'd make it somewhere. If you want to join a company that throws whatever at a wall just to see what sticks, be my guest.

3.0
May 21, 2018

It's Alright

Recommend
CEO approval
Business Outlook

Pros

- Flexible schedules on some teams - Awesome benefits - the paternity/maternity leave, severance packages are out of this world - Lots of internal mobility - Not much micromanagement being a large company

Cons

- Competition at the manager and above level can be brutal, which leads to a trickle-down effect. Culture can change on a dime within towers and teams, managers turnover every few months. - Performance management system - they are committed to the bell curve model. it makes for a really unhappy and tense environment around performance management and review cycles. - Luck of the draw - your fortunes depend largely on what team or manager you are aligned to. The promotions go to those on the eye-catching teams with projects that are aligned upper management's current hot issues. - Politics - Internal politics are always something to watch out for, but even national politics come into play - the company's messaging aligns to democrat/left wing agendas. Diversity in hiring is talked about in literally every single meeting. There are constant diversity seminars and videos and media which you are encouraged (read: required) to watch and agree with for fear of incurring Big Brother's wrath. It's not a big deal I guess - diversity and inclusion in hiring is a fine aim - but it's baked into everyone's goals and there is a cultish obsession at this point.

1.0
Apr 30, 2018

STAY AWAY !!

Recommend
CEO approval
Business Outlook

Pros

Salary and perks only if that is all you want.

Cons

Politics galore......stay away from this place unless you are a minority IT guy......:) Short-sighted policies, and leadership.

Viewing 289 - 291 of 18,917 Reviews

Glassdoor has 21,297 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.