Chubb reviews

3.6

64% would recommend to a friend

(3,818 total reviews)
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Evan Greenberg

69% approve of CEO

62% positive business outlook

Chubb has an employee rating of 3.6 out of 5 stars, based on 3,818 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chubb employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

4K reviews
2.0
Jun 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Working from home a few days a week

Cons

* Morale is shot to hell * Everything that was good about ACE is gone, it's pretty much Legacy Chubb which is laughable since the antiquated systems/methodologies they use leave a lot to be desired * Seems to take 3-4 people to get any one task completed * Management could not care less how you're feeling. It's all "We're moving forward and you're not allowed to have any feelings otherwise" * Don't bother giving any ideas or opinions - they don't want to hear them, even if they ask. It's just show they're putting on. * We have people in charge who have no clue how things are done * Don't get too comfortable with any workflows or system changes. Most likely they'll change again next month or the system "enhancements" will go askew because no one thought to test them or, you know, ask the people who will use the system daily for input.

1.0
Sep 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Recognized Brand Name Work from Home Options Company Vehicle Benefits Chubb was truly the last of it's kind. It was a very good carrier with great underwriting, vision and direction. Sr Management had some issues but with geographical control the company was very successful. Customer Service, brand recognition and claim handling were very good. It's been changing the past 10 years but which carrier out there wasn't changing. Ace's purchase of the company is the last nail in the coffin. Disorganized, mass exodus and little humanity left in Management. If you are 25 and wish to work 24/7 with undying loyalty in one direction (which is not reciprocated) this is the career company for you.

Cons

Horrible Work/Life Balance - Work 24/7 or go elsewhere (mgmt & non-mgmt) EG's management style is the same as his father's Unwilling to updated technology (computer's, etc.) due to costs Disorganized upper/middle management Unreasonable and unobtainable goals Claims dept's are severely understaffed - impacting claims handling Won't issue business cards Won't confirm titles/positions after 8 months (post purchase) Ace's recent purchase of the company~period. ACE removed additional benefits upon ACE purchase of Chubb AON dislikes ACE intensely and likely to pull many accounts upon renewal Mass exodus of senior management and staff since ACE purchase

4.0
May 23, 2016

Not a merger of equals

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Chubb was a good place to work; small enough where you could make a difference/impact, but big enough to afford making the right investments.

Cons

The ace people have steamrolled the Chubb management and it is not the same place it was. Do it the ace way now without regard to the consequences. Too bad.

Viewing 37 - 39 of 3,818 Reviews

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