Chubb reviews

3.6

64% would recommend to a friend

(3,820 total reviews)
avatar

Evan Greenberg

69% approve of CEO

63% positive business outlook

Chubb has an employee rating of 3.6 out of 5 stars, based on 3,820 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chubb employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Jul 15, 2020

DON’T DO IT!!!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There’s nothing good about this company.

Cons

This company is awful! It was great when it was the true Chubb. After Ace bought them...everything changed. Management doesn’t care about their employees. You’re completely overworked and there’s zero work life balance. They had us doing late shifts, weekend shifts, holidays, and 24/7 shifts overnight. They will give you 1 day of pto for working your normal shift and then being on call for 7 days straight for escalations and trust me...you get the calls and a lot of them! And you have no choice. You can volunteer so you don’t get put on a day that you have plans or pto because they don’t care and will tell you to get your shift covered. Management is inconsistent and incompetent. You have so much on your desk that it’s impossible to do everything. Plus nothings in writing so you go based off of what they told you to do but then say the never told you to do that. Trust me on this...stay away from this company! It’s not worth your mental health!!!

2.0
Feb 1, 2019
Recommend
CEO approval
Business Outlook

Pros

-PTO is average for industry, starting with 17 days. -There are endless learning opportunities outside your own business group -The co-workers themselves are great to work with. -Chubb is a growing company and the outlook of the company profits itself look favorable. The company is growing and there is little need to worry about loosing your job -401k is 50 percent matching up to 6%

Cons

-Mid Level and Upper Level Management is completely disconnected with the individuals completing the front line work. -There are a lot of initiatives to improve the work culture and environment but these initiatives never seems to gain any traction and solutions to everyday problems take too long to come down, if they ever do. -The work load is barely manageable and management will tell you to work through lunches and work 60 plus hours a week if needed, just to keep your head above water. -HR will mislead and lie to you about the employment structure, bonus structure/raise, and other items, in an effort to stifle employees from asking for fair compensation. -There is very little room for growth and promotions are given more on a political approach then to the people who prove themselves. -There is a deep feeling of negativity that permeates throughout the office. -People constantly are quitting, making it difficult for the employees who stay to manage the work load

1.0
Aug 24, 2018

So glad I left!

Recommend
CEO approval
Business Outlook

Pros

The adjusters in the claims department are hardworking great people who I really miss!

Cons

Used to be a great place to work. After the Ace merger, company has gone downhill fast. Employees are just a number, benefits cut, poor work life balance, micromanaging instead of supporting. GL claims work load is ridiculous! Nearly 200 pending and no support or encouragement by management. Adjusters have been told they could hire anyone off the street to do the job! The employees are completely stressed out and feel hopeless!

Viewing 82 - 84 of 3,820 Reviews

Glassdoor has 5,016 Chubb reviews submitted anonymously by Chubb employees. Read employee reviews and ratings on Glassdoor to decide if Chubb is right for you.