Concentrix reviews

Concentrix are mainly deal with customer service contracts. I joined as part of a Sales Team. This team was being lead by someone with no slaes experience but very good Customer Service Skills. Additionally the team was subjected to a quality control which impacted bonus. This was lead from a customer service viewpoint and the framework had no relevance to sales skills. Poor hardware and poor management from above

-Very little leeway for absences but that is understandable -The non-disclosure agreement is a bit ridiculous since they don't tell you that you are not allowed to tell ANYONE who you are contracted out to until AFTER you begin training -The pay is low and not a living wage. Sorry but I know what these companies can afford. The reason Concentrix has these contracts is because they're offering a lower wage to their contracted employees instead of what the employees make through the companies themselves. That's wrong, but I need the job. -Benefits are expensive unless you get cheapest plan and are young with no family. Family benefits are ridiculously expensive. -Would be nice if more overtime was allow. Only allowing an employee 20 hours of OT a week sucks because it makes us work more than one job and actually allows us less time to focus on development for Concentrix. -Before you release an update to the programs provided PLEASE make sure they're not buggy to the point where they're constantly crashing