Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1841) , Agente De Atendimento (1637) , Customer Service Advisor (1430) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (538) , Customer Advisor (431) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1257 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1141 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1127 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 885 reviews)); "Good and very good environment" ((in 857 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2961 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2063 reviews)); "The pay is low and not enough for inflation" ((in 1231 reviews)); "Bad Managers that I report to" ((in 519 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 327 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

What are the top reviewed Concentrix locations?

Ciudad de México , Mérida , Chihuahua , Querétaro , Guadalajara , Ciudad Obregón , San Luis Potosí , León , Monterrey , Puebla , Coatepec , Hermosillo , Aguascalientes , La Paz

Concentrix reviews

3.9

76% would recommend to a friend

(44,734 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (44,734 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,734 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

45K reviews

1.0

May 8, 2026

Income is the only benefit, but not career-friendly

Member service representative

Recommend

CEO approval

Business Outlook

Pros

The only pro (for me) was having an income.

Cons

Although I’m thankful for the experience I gained at Concentrix, I don’t recommend this employer for candidates looking to build their career. They are constantly switching your “LOB” and a lot of times it’s very last minute. I also don’t recommend this company for individuals with a family or small children due to the fact your hours and off days are constantly changing. I would only recommend this company for teenagers or individuals with no real responsibilities. OR if you need to use it to get your foot in the door to build experience.

1.0

May 8, 2026

Má-fé no acerto de contas e promessas contratuais falsas

Content moderator

Recommend

CEO approval

Business Outlook

Pros

Localização do escritório acessível e com transportes.

Cons

- Prometeram benefícios como seguro de saúde na proposta desde o dia 1 mas nunca ativaram a apólice; - Ignoraram os Tickets submetidos sem qualquer resposta; - No momento da saída aquando do acerto de contas e apesar de ter cumprido com o aviso prévio na sua integridade, alteraram os registos de assiduidade registando ilegalmente 16 dias de faltas injustificadas; - Incluem cláusulas ilegais de permanência em caso de denuncia antecipada do contrato alegando abusivamente custos de formação, quando apenas fornecem o tradicional onboarding de 1 semana; - A gestão de RH é deplorável: Ignoram durante meses comunicações formais sobre erros graves de Payroll.

4.0

May 8, 2026

Supportive colleagues but low pay and project instability

Customet service advisor

Recommend

CEO approval

Business Outlook

Pros

- Friendly and kind seniors + colleagues - Work flow is easy to adapt

Cons

- Low salary - Projects can shut down suddenly

Concentrix Response

2w

Thank you for taking the time to leave us a review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day.

Viewing 589 - 591 of 44,734 Reviews

Jobs at Concentrix

Atención a clientes vía chat | importante aerolinea | pagos semanales

Atención a clientes vía chat | Importante aerolínea | Contratación inmediata

Team Leader, Operations

Ciudad de México

View job

Customer Service Agents - Español - CDMX

Ciudad de México

View job

Jr. Sales Advisor (B2B)

Concentrix

Concentrix reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Income is the only benefit, but not career-friendly

Má-fé no acerto de contas e promessas contratuais falsas

Supportive colleagues but low pay and project instability

Jobs at Concentrix

Concentrix reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Concentrix

Concentrix reviews FAQs

Company ratings over time