Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1841) , Agente De Atendimento (1637) , Customer Service Advisor (1430) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (538) , Customer Advisor (431) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1257 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1141 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1127 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 885 reviews)); "Good and very good environment" ((in 857 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2961 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2063 reviews)); "The pay is low and not enough for inflation" ((in 1231 reviews)); "Bad Managers that I report to" ((in 519 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 327 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

What are the top reviewed Concentrix locations?

Ciudad de México , Mérida , Chihuahua , Querétaro , Guadalajara , Ciudad Obregón , San Luis Potosí , León , Monterrey , Puebla , Coatepec , Hermosillo , Aguascalientes , La Paz

Concentrix reviews

3.9

76% would recommend to a friend

(44,734 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,734 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

3.0

May 8, 2026

Good environment with benefits, but leave issues persist

Advisor/customer service representative

Recommend

CEO approval

Business Outlook

Pros

The environment among colleagues is good, there are coffee machine which offer many type of beverages, there is also a gaming / rest room prepared for us to use to release some stress. The company also offers a free trip under company event (first come first serve).

Cons

The work off, leave, public holiday has a bit mess. The junior get the Public Holiday off compared to senior although the leave has been applied. The communication regarding leave application is not communicated properly. The career progression also does not seem to be just.

Concentrix Response

2w

Thank you for taking the time to leave us a review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day.

4.0

May 8, 2026

Strong teamwork and efficient training, but benefits

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

Great Teamwork within the company Training was efficient Loved working with a diverse population The point system for absences was decent There were incentives around Christmas time and it was fun and engaging You were able to question your QA and could change the outcome if they missed something

Cons

The companies benefits were expensive If there were issues with your internet you would have to take a point even though beyond your control The surveys were from customers and sometimes you can’t make all customers happy and it was added into your QA which you have no control over The shift bidding every 3 months made things stressful, especially when you couldn’t work that schedule given It was difficult to schedule off for holidays and sometimes had no choice but to work nearly all of them because they don’t have holidays off

3.0

May 7, 2026

Job security and engagement overshadow toxic management

Senior team lead

Recommend

CEO approval

Business Outlook

Pros

Many Projects, Job Security, and Good Employee Engagement

Cons

Toxic Top management they care only about the clients, and not the employees

Concentrix Response

2w

Thank you for taking the time to leave us a review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day.

Viewing 592 - 594 of 44,734 Reviews

Jobs at Concentrix

Atención a clientes vía chat | importante aerolinea | pagos semanales

Atención a clientes vía chat | Importante aerolínea | Contratación inmediata

Team Leader, Operations

Ciudad de México

View job

Jr. Sales Advisor (B2B)

Customer Service Agents - Español - CDMX

Ciudad de México

View job

Concentrix

Concentrix reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good environment with benefits, but leave issues persist

Strong teamwork and efficient training, but benefits

Job security and engagement overshadow toxic management

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