Question 1

Does Concentrix pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at Concentrix?

Accepted Answer

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

Question 3

What are the top reviewed jobs at Concentrix?

Accepted Answer

Customer Service Representative (5506), Team Leader (1841), Agente De Atendimento (1637), Customer Service Advisor (1430), Customer Service Representative (CSR) (1290), Advisor (961), Customer Service Agent (742), Customer Service (643), Technical Support Engineer (643), Technical Support (622), Operations Manager (588), Content Moderator (553), Assistant Manager (538), Customer Advisor (431), Sales Advisor (405)

Question 4

What are the pros of working at Concentrix according to real employee reviews?

Accepted Answer

""Work from home module is good for today’s life style"" ((in 1257 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1141 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1127 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 885 reviews)); "Good and very good environment" ((in 857 reviews))

Question 5

What are the cons of working at Concentrix according to real employee reviews?

Accepted Answer

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2961 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2063 reviews)); "The pay is low and not enough for inflation" ((in 1231 reviews)); "Bad Managers that I report to" ((in 519 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 327 reviews))

Question 6

What are employees saying about Concentrix layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

Question 7

What are the top reviewed Concentrix locations?

Accepted Answer

Ciudad de México, Mérida, Chihuahua, Querétaro, Guadalajara, Ciudad Obregón, San Luis Potosí, León, Monterrey, Puebla, Coatepec, Hermosillo, Aguascalientes, La Paz

Concentrix

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WFH is a plus, but management is terrible

Positive culture with friendly staff and transparency

Easy hiring process, but toxic culture and no balance

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